Click here to contact Arati or place a custom order

Shipping

How much does shipping cost?

Shipping cost varies depending on your country. 

I offer free postage to UK mainland on orders over £50. Standard postal costs are from £8 to £15 for other countries. 

Small items such as bracelets will cost less than the suggested rates above to ship. 

Shipping is calculated at checkout, and excess charges will be refunded. 

International orders (outside the UK) qualify for free shipping on orders over £100.

Wholesale orders do not qualify for free shipping.


Why don't you provide free shipping and returns on all orders?

Just a friendly reminder that there is no such thing as 'free shipping'... It's a service that costs money. If you're getting free shipping, that means the shipper is paying for it. That's why a lot of us who have small one-woman (or man) businesses have a minimum spend to qualify for 'free' shipping. It's also why a lot of us can't offer free shipping across our entire range. I know most people who shop independent are lovely and totally understand this ♥️ I hope you do too.


Where are my products made and shipped from?

All products are made in by Arati Devasher herself, and shipped from London, UK.


How is my order shipped?

Parcels are always sent tracked and signed via Royal Mail or a reliable courier. 

You are also welcome to pick up your order (at no extra charge) from the studio in Finchley, London N3 by prior appointment.


How long does shipping take?

Items in stock will be shipped within 1-5 business days of payment being received, posted via Royal Mail or courier tracked and signed, unless you have selected special or expedited delivery where available. 

Made to order items take up to 4 weeks to ship.

If you place an order around busier holidays such as Christmas, please remember that shipping around any holiday can be very unpredictable and timely orders or Priority Upgrades are recommended to ensure faster delivery times! 

International (non UK) orders can sometimes take up to 3 weeks to arrive. International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees. 

 


Below is a map of the places in which my silk scarves, ties and accessories have found their owners all over the world...


 

More questions? Read the FAQ and Returns policies